Exclusively offered to MD Logic PM and Appointment Scheduling customers, the eAppt Reminders automate the task of confirming patient appointments for pennies a day. Gone are the days of having your staff working the phone all day to remind and confirm patients of their appointments?

As patients are scheduled for their appointments in the MD Logic appointment scheduling software, MD Logic technology is set up to phone or text the patient a day or two ahead of their scheduled appointment. Whether the patient is called or text as the appointment reminder, the patient is able to confirm the appointment by selecting a number key on their phone. The appointment confirmation is automatically updated in the appointment scheduling software so the staff is aware of the confirmation. If a patient needs to speak to a staff member to change an appointment, the MD Logic technology will immediately connect the patient to the practice.

What do your patients think of your practice?

If you think about it, the physician is probably the 3rd or 4th person to make contact with all new patients.

• If a staff member places the new patient on hold for a long period of time before making their first appointment to see you that may be strike one?
• When the patient arrives at your clinic to check-in and finds that they have to wait longer than expected that could be strike-two?
• If the patient waits in the exam room longer than expected and then you walk in that could be strike 3?

The only way to measure the satisfaction of your patients it to automate each visit with a follow-up survey. With MD Logic, all surveys that receive a 5 star (they love you) become eligible to post the review online. Our technology automates the steps involved with having the patients post these 5 star reviews online. At the same time, any negative reviews are brought to the attention of your manager so they can follow up with the patient and resolve any complaints or issues with the practice.

Google – Online Reviews

When someone searches your name or the practice name do you want them to view hundreds of 5 star reviews or a few negative reviews posted by disgruntled patients? Of course you want the best for your practice and your reputation and that is why you want to implement MD Logic Patient surveys.

• Ensure your google reviews show an overall 5 star rating
• Build hundreds of 5 star reviews about your practice

To learn how your clinic can use technology to become a (5) star practice with Google reviews please contact our corporate headquarters today at 800-273-7750.