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LIVE SUPPORTWhether a patient has been referred or is searching for a new healthcare provider, surgical center, imaging center or hospital, most patients utilize Google to research the most up to date patient reviews before making their decision. Patients lean towards scheduling appointments with healthcare providers based upon positive Google reviews over negative Google reviews.
Protecting the integrity of healthcare providers requires a proactive approach to both measuring and managing the total satisfaction of each patient visit. Patients that were unhappy with their visit are most likely to post negative reviews online. In comparison, patients that were satisfied with their visit are less likely to take the time to post an online review. Each negative review significantly reduces the overall star rating for each healthcare provider or clinic. To compensate for each negative review, it takes multiple positive Google reviews. Healthcare providers must adopt technology that is focused on measuring each patient visit and capable of driving the satisfied patients to post Google reviews.
As a leading provider of patient engagement technology services, MD Logic provides the automated patient engagement surveys required to measure the total satisfaction of each patient visit. Based upon the level of patient satisfaction, patients with the highest level of satisfaction are directed to post a Google review. As a result, the MD Logic patient engagement services will accelerate the Google five star reviews while increasing the clinics overall Google score. As an added benefit, healthcare providers can dramatically increase their Google reviews and overall score without the need to hire additional staff.
Healthcare providers that have implemented the MD Logic patient engagement services have reported a dramatic increase in their Google five star reviews and overall star rating. At the same time these healthcare providers are able to quickly identify any patient that has responded with unsatisfactory surveys and determine the reason for the unsatisfactory survey. By better understand these reason for unsatisfactory responses, the clinic is able to make internal changes as needed to elevate patient satisfaction. The MD Logic patient engagement services are offered for just pennies per patient visit making this service one of the very best return on investments for healthcare providers.
To learn how MD Logic can reduce your overhead, increase efficiency and maximize profitability, please contact our corporate headquarters today at 800-273-7750.
