Nobody Likes Long Wait Times – Especially Patients

In order to compete and thrive in today’s healthcare environment, physicians and their staff must adopt proven technology engineered to streamline clinics and ensure that each patient is seen on time. Patients are no longer willing to accept long wait times and expect their healthcare providers to deliver services on time. Outside of a change in their insurance policy, unacceptable wait times are the number one reason patients are switching healthcare providers in 2015.

Recently a MD Logic sales representative reported he was making calls in a busy five story medical building. On the 1st floor of the medical building was an MD Logic customer (5 doctor clinic) that has been utilizing MD Logic for over 15 years. The sales rep started on the 5th floor working his way down to the 1st floor. As the time reached 15 minutes till noon the sales rep noticed that all these clinics had multiple patients still waiting in the waiting room waiting to be seen. The sales representative decided to make his last call on the MD Logic customer a few minutes before noon. Upon entering the clinics front door he immediately noticed the strangest thing –“no patients were sitting in the waiting room”. In fact the clinic had seen their last patient at 11:50am and all the doctors and staff had gone to lunch. For most clinics the thought of completing on time and going to lunch is unobtainable.

The bottleneck in the majority of clinics is a direct result of the clinics inability to streamline the completion of paperwork and the gathering of the past health history for each patient. Solving this workflow issue will allow doctors to see more patients in less time and reduce the wait time in the clinic. As the leading U.S. provider of high performance electronic health records solutions, MD Logic provides clinics with technology unlike any other EHR. The MD Logic EHR software streamlines the patient check-in process allowing physicians to see their patients on time. MD Logic automates the capture of the patient’s health history utilizing the MD Logic Patient Kiosk software. By automating the collection of data physicians have the information they need to see patients on time and on schedule.

The old adage of “doctors never see their patient’s on-time” is quickly becoming a thing of the past when physicians make the decision to implement MD Logic technology. Patients are happier when they are seen on time and quicker to refer family and friends to the clinic. The clinic operates more efficiently and can see more patients in less time utilizing today’s latest technology. For some, the ability to simply finish patients on time and go to lunch would be like winning the lottery each day. Isn’t it time to take control of the workflow in your clinic? How would it feel to leave on time after the last patient is seen each day?

To learn how your clinic can streamline the patient workflow and see patients on time please contact our corporate office at 800-273-7750.