Can Electronic Health Records Really Keep Pace with a Busy Clinic?

19 April 2012

MD Logic, the leader in high performance EMR/EHR solutions, is often asked if implementing an Electronic Health Record system will result in the clinic having to reduce the number of patients seen each day. The key to implementing any Electronic Health Record solution is finding a solution that is engineered for speed.

1. Can the doctor actually see themselves using the “input” device offered by the EHR company to document care?
2. Can the doctor and staff use the EHR input device to document patient care and collect the required patient health information during each patient visit?
3. Is the input device easy to navigate so that the doctors can access the clinical data required for each patient and spend more time talking to the patient than flipping through the screens?

When it comes to running a busy clinic the doctors and staff at the Morrow Urology Center (www.morrowurologycenter.com) in Columbia South Carolina know what it takes to keep pace in clinic each day. Richard C. Morrow, MD, Board Certified Urologist practicing in Columbia South Carolina knew it was time to automate the workflow of the busy clinic. MD Logic recently implemented our latest EHR technology for this clinic.

Dr. Morrow said “providing the best quality of urological care to our patients is everything at our clinic. In going above and beyond to treat patients, our reputation with providing quality care has our clinic offering appointments on Saturdays to keep pace with the demand. We knew it was time to automate the workflow of our busy clinic and we needed to implement technology that would not slow us down in clinic. I read “news stories” all the time regarding how Electronic Health Record systems have reduced productivity at many clinics resulting in hundreds of thousands of dollars in lost revenue. With the reduction in fees from most insurance companies, it is simply not possible to reduce the number of patients seen in clinic each day and remain profitable. It was imperative for our clinic to adopt technology that is easy to use and could keep pace with our busy clinic.

“A certified MD Logic corporate trainer worked onsite with our staff for 4 days in preparation to take our clinic live. On the 3rd day I saw patients in clinic using the MD Logic Command Center™. I was impressed at how the MD Logic Command Center™ could immediately identify the next patient to be seen in the clinic and display all the clinical information on each patient with the touch of the screen. At a glance, I now had complete control of the clinic workflow knowing what patient was next to be seen, why there were here to see me and how long they had been waiting in the exam room. With the touch of the screen I am provided access to their health records. As a physician, I invest the time needed to educate my patients on their diagnosis and recommended treatment plan. MD Logic has provided our clinic the technology to control the clinic workflow all while providing me instant access to clinical data required to diagnosis and treat my patients.” “We have touch screens in each of the exam rooms to access the patient’s health records and to document patient care. I was a bit worried about implementing electronic prescriptions as I felt it would slow down our clinic. I was surprised to learn just how easy it was for me to e-Prescribe with MD Logic. There are no mouse clicks involved as all I have to do is touch the “touch screen”. I can easily send each prescription to a different pharmacy to meet each patient’s request.

“Our next goal will be to automate the collection of the patient’s medical history with the MD Logic Patient Kiosk”. We have the option of handing an IPad to our patients to “touch” in the medical information or install touch screen in the waiting room. Regardless of the option we choose, we will eliminate the need for our patients to fill out those Past Medical History forms and automate the collection of clinical data. The best part is that I get to choose the questions that I want my patients to answer in the Kiosk. Implementing MD Logic has proven to be as critical to me as using my cystoscope.”

To learn how your busy clinic can benefit from MD Logic please contact us at 800.273.7750.